Investigating platform-wide outage

Incident Report for Zite

Resolved

We had an outage with one of our infrastructure providers that impacted Zite and Fillout from 1:41 to 2:32 UTC.

The issue has now been resolved, and our team is continuing to monitor things closely.

We're also doing a deeper review to understand the root cause, what we could have caught sooner, and how we can reduce the chance of this happening again.

We'll continue posting updates on this status page if they occur.

We're very sorry for the disruption. Please ping our team at support@zite.com if you have any questions, we're here to help.
Posted May 07, 2026 - 02:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 07, 2026 - 02:32 UTC

Update

Our infrastructure provider has identified the issue and is implementing a fix.
Posted May 07, 2026 - 02:27 UTC

Identified

Our main infrastructure provider has reported an outage. We are working with them to get a resolution ASAP.
Posted May 07, 2026 - 01:58 UTC

Investigating

We are currently investigating this issue.
Posted May 07, 2026 - 01:41 UTC
This incident affected: Forms (respondent experience) and Zite Apps.